About the project
This project was designed around a restoration shop that needs to feel premium before a customer ever calls. Restoration work is personal, visual, expensive, and full of details, so the site has to build confidence while collecting enough information to avoid a vague first conversation.
The platform gives customers a way to explore restoration services, submit a booking request, describe the vehicle, share goals, upload reference material, and understand what happens next. On the shop side, the team can review incoming requests, assign follow-up, and keep project status from disappearing into text messages.
The experience balances polished brand presentation with practical workflow tools, so the website can act as a sales asset, intake system, project tracker, and proof library for future customers.
Challenges
- Capturing detailed vehicle and restoration notes without making the booking form feel too long.
- Presenting premium services in a way that feels trustworthy and easy to understand.
- Helping the shop separate serious restoration inquiries from casual messages.
- Keeping customers informed during a process that can involve multiple stages and long timelines.
Solutions
- Created a service-led interface with clear categories for full restoration, body and paint, engine rebuilds, and interior work.
- Designed a booking flow that gathers vehicle details, desired service, timeline, photos, and preferred contact method.
- Planned customer and admin views for booking status, project stage, next update, and service history.
- Built the content structure around credibility, craftsmanship, galleries, process education, and consultation calls.