
About the project
This portal was designed for property teams that need a better way to see inventory, occupancy, tenant details, maintenance activity, and operational status without bouncing between spreadsheets, inboxes, and property folders.
The public side can support listings, property detail pages, inquiry forms, and showing requests. The internal side gives managers a dashboard with property cards, vacancy indicators, tenant records, maintenance counts, payment status, and reporting.
Because property work involves tenants, owners, vendors, and managers, the design focuses on role-specific views. Everyone can get the right information without exposing private notes or crowding the experience with tools they do not need.
Challenges
- Keeping property, tenant, maintenance, payment, and booking information connected.
- Making high-volume property lists easy to search, filter, and act on quickly.
- Giving staff useful operational visibility without creating a cluttered dashboard.
- Planning role-based access so tenants, owners, vendors, and managers see the right information.
Solutions
- Designed a property dashboard with occupancy, vacant units, maintenance, and portfolio summary cards.
- Created listing and property detail flows for public inquiries and internal property management.
- Planned maintenance request tracking with photos, priority, vendor notes, and status history.
- Structured reporting around occupancy, requests, aging maintenance, payment activity, and property trends.
